DNS_PROBE_FINISHED_NXDOMAIN Error for Netlify-Registered Domain

[jdvictoria]

Hi Netlify Support,

I’m experiencing a DNS_PROBE_FINISHED_NXDOMAIN error for my custom domain mentaledge.app, which is linked to my Netlify site mentaledge.netlify.app.

It worked initially right after setup, but a few hours later, it stopped resolving and started showing the NXDOMAIN error. I haven’t made any changes since then.

Could you help me look into what might be causing this issue? Let me know if you need any DNS configuration or account details from my end.

I keep getting this message since it went down:

[nathanmartin]

@jdvictoria Netlify provide faster support via the Support Form, if you haven’t already, you can create a ticket here:

https://www.netlify.com/support/?topic=DNS%20Errors

[sid.m]

It looks like we’ve resolved this in the helpdesk.

[tigerrana348]

https://answers.netlify.com/t/preparing-your-domain-for-over-3-days/155008[https://admin.muhammadtechpk.netlify.app](https://admin.muhammadtechpk.netlify.app)

[jdvictoria]

Thanks! @nathanmartin @sid.m