DNS connection not working

I’ve given my domain provider dns record access to netlify 5 hours ago but recently it gave the green checkmark that it was connected then went back to awaiting external dns access. Why does it do that if it said it was connected tp minutes ago?

Hi @bettylouis43,

Thanks for reaching out and welcome to Netlify’s Support Forums!

So we can look into this issue, could you provide the site name (for example sitename.netlify.app)?