Hi Netlify team,
My production deploys are blocked with the error:
“Account credit usage exceeded - new deploys are blocked until credits are added”
However, my Usage & Billing page shows 30/30 credits available (with a warning icon next to it), which contradicts the block. This matches the known bug reported by several other Free plan accounts this month (stale “credit usage exceeded” flag despite full credit balance).
Details:
Team name: vlotxl’s team
Plan: Free
Billing period: Jul 21 - Aug 20
Credits available: 30/30
Deployment method: drag-and-drop (manual deploy)
Could you please reset the flag on my account so deploys work again?
Thank you.