My domain is stimils2.com.
https://stimils2.netlify.app/ and https://stimils2.com works
but
https://www.stimils2.com does not work.
Under the Domain tab, Custom domain tab i have set stimils2.com as primary domain and added www.stimils2.com as an alias.
Anyone aware of the issue?
Hi Perry,
I am still not able to get the site running with www.stimils2.com.
Attached the screenshot herewith.
Thanks,
Sandeep
Hi, @stimils2. There are a couple of issues causing this.
First, there is an inactive DNS zone for this custom domain at Netlify here:
https://app.netlify.com/account/dns/stimils2.com
However, the DNS zone is inactive and that will prevent us from being able to create or update SSL certificates for this custom domain.
There is more information about how to detect and fix this type of issue in this support guide:
The second issue is that the www subdomain (www.stimils2.com) doesn’t point to Netlify at all:
$ dig www.stimils2.com +noall +answer
; <<>> DiG 9.10.6 <<>> www.stimils2.com +noall +answer
;; global options: +cmd
I make the query above and no response is returned. There are instructions about how to create a CNAME record for www here:
Both issues will need to be resolved before we can host the site at www.stimils2.com and provision an SSL certificate for that subdomain.
If there are any questions about how to resolve this (or anything else), please let us know.