working as a UI-Developer most of the time I have a hard time understanding a problem I currently face.
So I have my domains registered at a german web hosting company (strato.de). Couple of weeks ago I decided to move my website from there to netlify. For that I had to set the NS-Records at strato.de to the ones netlify uses. Connecting my domain with netlify worked.
But since I connected the domain, I no longer recieve E-Mails to it nor can i send E-Mails from the domain.
What did I miss? Is this issue even answerable or is that to specific and needs more details/investigation?
I’m suspecting that I just missed something obvious …the dev ops noob that I am.
hi perry, thanks again for the helpful step by step guide in the linked thread.
I still have a problem with finding the right server path for my mail service. I’am currently trying it with imap.strato.de which i think does not work.
I really cant get much info out of strato.de. I cannot access the MX-Records page there because I set the NS-Record to a custom url (netlify).
As far as I understand, there is one problem:
The Domain I registered is a .de domain and it is not supported for Netlify DNS, so I have to set the Records manually. In the GUI Provided by Strato, there is already a MX-Record, but it will not show the Details. It only tells you something like “Use Strato Mail Server”. I got everything working by adding smtpin.rzone.de to my MX-Records, but it feels a little like … well magic.
Thanks for the Question. Luckily I had a working E-Mail with another Domain at Strato. I managed to extract smtpin.rzone.de from a MX Record Checker Website (Don’t remember which one, but something like https://mxtoolbox.com/ should do the trick).
edit: I did not set a TXT-Record or anything else for that matter.
By the way, I contacted Strato Support and this was their response (German):
Ihr Paket hat kein MX-Record. Damit Sie den Mail-Server von STRATO nutzen empfehle ich Ihnen einen A-Record anstatt den NS-Record zu nutzen. Fragen Sie bei Ihrem Anbieter ob Sie für Ihre Domain einen A-Record hinterlegen können.
May I ask for the complete settings of your MX record?
So far I got:
Record type: MX
TTL in seconds: ???
Strato Support told me on the phone today that setting up a MX record for Strato mail servers is not possible because it’s a complex system. I talked to three support reps over the past two days and the information varied greatly…
I’ve used 5 for priority (I got that value from http://mxtoolbox.com) and the default value for TTL. Everything seems to be working fine for now. We are not using Exchange (= Strato E-Mail Premium Plan).
Thanks for the help! Kinda funny that it was so easy, and Strato Support told me it’s impossible because of their complex setup