Certificate parameter

Support
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DNS verification succeeds for `verified.fndlife.com`, but provisioning fails with ‘certificate parameter is required when updating an existing certificate.’ Please reset the stale TLS/SSL certificate state for site `superlative-youtiao-eed311.netlify.app` so I can provision a fresh Let’s Encrypt certificate.

SSL Certificate Reset Request

The error “certificate parameter is required when updating an existing certificate” is a known issue that occurs when Netlify’s backend detects a stale/existing certificate record for your domain, preventing a fresh Let’s Encrypt provisioning via the dashboard button. [API docs]

This is not something you can resolve yourself through the UI — it requires a Netlify Support engineer to manually reset the certificate state on the backend.

What you should do

  1. Post in the Netlify Support Forums with the following details (which you’ve already identified):

    • Site name: superlative-youtiao-eed311.netlify.app
    • Custom domain: verified.fndlife.com
    • Confirmation that DNS verification is successful
    • The exact error message received

    You can post at: answers.netlify.com

  2. While waiting, double-check there are no DNS blockers:

    • No AAAA (IPv6) records on the apex domain
    • No restrictive CAA records blocking Let’s Encrypt
    • No DNSSEC conflicts
    • Only a single A record pointing to 75.2.60.5 (for external DNS)
    • Run your domain through Let’s Debug to confirm no issues [troubleshooting steps]

  3. Try the “Renew certificate” button at the bottom of your site’s Domain Management > HTTPS section, as this uses a different API endpoint (POST /api/v1/sites/{site_id}/ssl/renew) than the standard provision button. [SSL guide]

nothing has worked please help