We are having DNS issues. The custom domain is southafrica.unsdsn.org. The first error message is that: unsdsn.org is already registered. If you registered this domain name through a different registrar, select Add domain to begin delegating it to Netlify
The second error message, once I click “Add domain” there error returned is: “custom_domain is owned by another account”.
Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:
If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.
hi there, thanks for verifying you have ownership rights over that domain! we fixed some things up, and you should now be able to add that subdomain. let us know if this doesn’t work for some reason!