Can't connect to my website

Support
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1

Hi,

My site name is: neurowhl.netlify.app
My custom domain is : whlneuro.com

I can’t connect to the website by my custom domain, and it always give the error of:
DNS_PROBE_FINISHED_NXDOMAIN

One wired thing I found is that I can connect through my phone, by using my mobile data.
However, if I change to my home wifi, it doesn’t work.
And I also can’t connect through my laptop or computer from home or office.

Hope I provide all the info.

Thanks!

2

As you are able to access the domain using your phone, it is likely a localised DNS cache issue with the computer you are using and/or network.

Have you tried a different browser, incognito/private window on the device that cannot access it?

In any case I have no issue browsing to whlneuro.com and am certain the issue will resolve itself in due course.

3

Thanks a lot for your testing.
Yes I think now it is working.
Looks like I clean the cache today and it works now.