Hello Netlify Support Team,
I recently deleted my previous Netlify account, but made the mistake of not removing my custom domain from the Netlify DNS zone beforehand.
The domain is: theprofessionalacademy.academy
Now, I am trying to add it to my new account, but I am getting the following error: already managed by Netlify DNS on another team.
Could you please release the DNS zone for this domain so I can add it to my current active account? I am the domain owner and have access to the registrar.
Thank you, Joe
Hey @Jehosafat_Bastos 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!