Can not reseive the signup verification email by google email group address

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  • Netlify site name: anker-web.netlify.app
  • Question: Can not receive the signup verification email,

We have a new google group email address: dtc-admin@anker.com, we plan to register a Netlify account using this email group address and then provide access to three colleagues working on the admin dashboard project. Is this not compliant or something? Why are we not receiving the registration email?

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@dtc-shady I cannot answer your specific questions, but for support with creating an account you can create a ticket with the support form here:

https://www.netlify.com/support/

Make sure to select Login/Signup for What kind of help do you need?

hey @dtc-shady

It looks like the above account was automatically marked as spam. Sorry about that! I’ve just unblocked it on my end. Let us know if you run into anything else!

Hey @marcus.little

it;s worked, our admin group-email can receive the invited emails now.
thanks for support.

but now the dtc-it@anker-in.com that our dev-ops group email can not received email still,
is that same problem here, please help?

hey @dtc-shady thanks for following up! I’ve just removed the above email from our hard bounce list - can you try sending the invitation one more time?

hey @marcus.little,
that’s magic, haha,
our dtc-it@anker-in.com group-email can be receive emails from netlify now.
thanks you so much.

hello i can’t sign up with git provider can you help me up i have been got this problem like one monht

errror says
" Authentication Error

Authenticating failed due to the following error: Your account requires additional verification. Please check your email and follow the instructions to verify your account. "

even i try sign up with email i am not getting any email from netlify

@jordy The usual way to seek support with account creation is by:

Reading and following this Support Guide https://answers.netlify.com/t/support-guide-help-i-cant-login-to-my-netlify-account/119360

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