Build keeps failing, possibly because of expired payment card

Our site build keep failing and I just noticed our payment card has expired. I updated the card but builds continue to fail. Grateful if someone could check our account and advise?

Hey there, @andrewharmer :wave:

Thanks for reaching out. We checked, and you do not owe any money / have any outstanding payments. This means that we will need more information to investigate further.

First, have you looked through this resource? It is a compilation of all of our build and deploy resources. This is a good starting point.

If you have worked through those guides and are still encountering issues please share the following information:

  • the name of your build instance: “example-jones.netlify.com
  • a copy of your most recent deploy log
  • what you have already tried
  • any error messages you have received in your terminal window or in the developer console