# Authentication Error

Authentication Error

Authenticating failed due to the following error: Your account has been blocked. Please contact our Support team at Support for assistance.

@ajitharunai Did you contact the relevant team via the link it provided?
https://www.netlify.com/support/?topic=Login/Signup

If so, you should hear back within a few business days.

After further investigation your account was blocked and deactivated as there was a Phishing attack targeting Facebook customers. I understand you were likely creating a clone for practice but cloning sites is not allowed on our platform. Please see our terms of use.

You are welcome to fill out the form Nathan posted on your thread and you will hear back from our fraud and abuse team but it’s unlikely you will receive a resolution you desire.