Account get block

“Authenticating failed due to the following error: Your account has been blocked. Please contact our Support team at Support for assistance.”
During sign-up and after try to login it showed this . What should I do. Please help

Did you contact the relevant team via the contact form that it links to?

https://www.netlify.com/support/?topic=Login/Signup

Yes I mail them and send images @nathanmartin

@Shahma Then you’ve done what you need to, and now you just wait.

@nathanmartin okay, thank you

Hiya, you should hear back within the next day or so. Please write back if you have not so I can escalate accordingly.

1 Like

@danielpeter67

Account Blocked
I am having an authentication error. I am unable to login in through my github account or gmail.
My account has been blocked and i was asked to contact the support team for assistance which i did and they asked to submit screenshot of the error and email address.
Please kindly help me with this issue.

Email address:


igochedaniel51@gmail.com
Thank you

Hi there! Since you contacted Support through the form, we will handle the conversation in a ticket via email. I’ll close out this thread here, since we will resolve it via email. Thanks!