“Authenticating failed due to the following error: Your account has been blocked. Please contact our Support team at Support for assistance.”
During sign-up and after try to login it showed this . What should I do. Please help
Did you contact the relevant team via the contact form that it links to?
Yes I mail them and send images @nathanmartin
@Shahma Then you’ve done what you need to, and now you just wait.
@nathanmartin okay, thank you
Hiya, you should hear back within the next day or so. Please write back if you have not so I can escalate accordingly.
Account Blocked
I am having an authentication error. I am unable to login in through my github account or gmail.
My account has been blocked and i was asked to contact the support team for assistance which i did and they asked to submit screenshot of the error and email address.
Please kindly help me with this issue.
Email address:
igochedaniel51@gmail.com
Thank you
Hi there! Since you contacted Support through the form, we will handle the conversation in a ticket via email. I’ll close out this thread here, since we will resolve it via email. Thanks!