Hey there, I’m new here, I tried to sign up my account on netlify.com, it was fine at the beginning, but when i tried the identity verification, i asked me to take pictures of my ID, but I accidentally closed the http://verify_identity.com, and when I clicked the " Verify my identity" button in my email again, and tried to get back, it shows that “We were unable to verify your identity and reinstate your Netlify account.”. I can’t even asked the server to send me another verify email. I’m kind of stuck in it, can you guys help me out?
@jj267277 No need to provide your email publicly here, to create a private support ticket:
Read and follow this Support Guide → https://answers.netlify.com/t/support-guide-help-i-cant-login-to-my-netlify-account/119360
hi, if you create a ticket my team will follow up on the original ticket in our helpdesk.