"Another site is using this domain"

The issue that I’m running into is that a site that I had previously hosted on netlify under a custom domain was having some issues, and as I’m now trying to use the same domain on a new site, I’m getting a message saying “Another site is already using this domain”. If someone can point me in the direction of freeing the domain for use elsewhere, let me know as soon as possible!

Thanks in advance

Hi @michaelgriff55

This is a duplicate of your post Can't Access Projects - #6 by michaelgriff55

As I stated in the follow-up post Can't Access Projects - #7 by coelmay if you don’t have access to the old account, you will need to wait for a Support Engineer to release the domain for you.