After A record and CNAME update and 48hrs exceeded, still doesn't work

Support
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1

We have integrated our code via GITHUB to Netlify and everything works seemlessly. it is deployed at
edibleindia.netlify.app
and our domain(www.edibleindiamn.com) is purchased at Hostinger. so to make traffic flow from our domain to netlify i added A record and CNAME as follow at both hostinger and netlify.

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www.edibleindiamn.com opens fine but it complains about certificate but https://edibleindiamn.com doesn’t open at all.

i update A record and CNAME and allowed 48hrs and still same.
how to resolve both www and https works along with certificate

Thanks
Pradeep

3

Hi @pradeepjanga,

Thanks for reaching out!

Could you remove the two A Records and the CNAME Record that you have configured within the DNS Zone as they may be causing the issue and are not needed.

When using Netlify DNS, you would only need to add the name servers mentioned here to your registrar, no other changes are needed.

After you remove the A Records and the CNAME Records, please update this post and we’ll check the configuration. Thanks!

4

I removed A record and CNAME and i cannot verify https to provision certificate.

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5

www.edibleindiamn.com opens but it is not SSL on the other typing edibleindiamn.com is not at all opening.

6

Hi, @pradeepjanga. Your domain edibleindiamn.com is not using Netlify DNS. It uses Cloudflare for DNS as shown below:

$ whois edibleindiamn.com | grep -i "name server"
   Name Server: ARA.NS.CLOUDFLARE.COM
   Name Server: GREG.NS.CLOUDFLARE.COM

This means the Netlify DNS zone is inactive:

https://app.netlify.com/account/dns/edibleindiamn.com

We have a support guide about this here:

You should likely delete the DNS zone above and then use these instructions below:

If there are other question, please let us know.

7

so you are right but we are updating in cloudfare to point to netlify and i updated A record and CNAME and now www.edibleindiamn.com works fine but edibleindiamn.com doesn’t work and ask for https. if we want to manage SSL at cloudfare but only manage code base deployment in Netlify. what needs to be done.

8

Cloudflare should provide SSL to browsers but I recommend that you configure SSL at Netlify as well so that no one can interfere with traffic between Cloudflare and Netlify.