Account suspended without a clear reason — requesting review

Support
, ,
1

Hello Netlify Support Team,

My account has been suspended and I’m unable to log in — I only see an “Account suspended” message with no further explanation.

**Account email:**codegalaxyhub@gmail.com

Site name: letspdf.netlify.app

Custom domain: letspdf.online

Approximate date/time of suspension: today July 9, 2026, 11.18 AM IST

This is a legitimate personal project — a free PDF tools website I’ve been actively building and deploying over the past few days. I made several manual zip deploys in quick succession while iterating on the site, which I suspect may have triggered an automated flag. I’d really appreciate it if you could review my account and lift the suspension, or let me know the specific reason so I can address it.

Thank you for your help.

3

Hey @kdsombra :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!