Wildcard DNS subdomain setup

[sid.m]

Hi Tisa, good question. Yes, wildcard subdomains would support the pattern {{clientName}}.ourApp.com.

Additional requirements are:

1. The site must be on a Pro or above team.

2. The DNS must be managed by Netlify OR you need to bring a custom wildcard SSL certificate.

3. The site should not have any branch subdomains.

4. The site cannot use Automatic Deploy Subdomains, so please disable this feature if you are currently using it.

This support guide goes into detail about possible solutions for the use case you describe, I’d recommend giving that a read:

[Support Guide] Best practices for using your customers' hostnames on the Netlify site you build for them

Last reviewed by Netlify Support April 2024 We understand that many Netlify customers build websites for their own customers and need hostnames tailored to each user. This guide will explain the possibilities for hosting content like that in several different ways and demonstrate the tradeoffs between choosing one of these methodologies. Let’s start off by covering the prerequisites that will set you up for success: You will need to have a valid SSL certificate for all hostnames you will ser…

Could you speak a little more about your use case? When you ask if a client could create a CNAME pointing to {{clientName}}.ourApp.com, are you asking if a client could deploy their own site on a separate account and then point that site to yours using this wildcard? If you provide additional details on what you’re trying to accomplish we can advise further.