Unable to login, possibly unpaid flag?

I’m working with a new company and just sold them on switching to Netlify for our Vite application.

However, while I was able to create an account using my work email, I’m unable to link to my GitHub account. I suspect it’s because an app I created as a test perhaps a year or two ago has an unpaid balance, but I’m unable to login to that account – e.g. after logging in, the loading screen spins infinitely.

Is there anyone that can help me quickly? I have to demo this for our team soon, and I still need to finish configuring everything.

Help!

Are you receiving an error when trying to link your Github account? Could you give me further information to help locate the account - an email address or the URL of a site hosted on the account?