Title: SSL certificate stuck on Waiting on DNS propagation

Support
1

My site is:

scintillating-raindrop-ecacb6.netlify.app

My custom domain is:

I am using Netlify DNS, not external DNS.

The assigned Netlify nameservers are active:

dns1.p08.nsone.net

dns2.p08.nsone.net

dns3.p08.nsone.net
dns4.p08.nsone.net

Both castinglab.app and www.castinglab.app have NETLIFY records pointing to scintillating-raindrop-ecacb6.netlify.app.

I have already confirmed:

  • DNS verification succeeds in the Netlify dashboard.
  • There are no AAAA (IPv6) records.
  • There are no restrictive CAA records.
  • DNSSEC is not enabled.
  • No Cloudflare proxy, external DNS provider, or custom certificate is in use.
  • The custom domain is correctly attached to this Netlify site.

However, Domain management > HTTPS remains stuck on “Waiting on DNS propagation.”

The live site returns this browser error:

net::ERR_CERT_COMMON_NAME_INVALID

The certificate currently served is for *.netlify.app, not castinglab.app, so the .app domain is inaccessible because HTTPS is required.

Could a Netlify support engineer please manually reset or reprovision the SSL/Let’s Encrypt certificate for:

Thank you.