The domain or one of its subdomains is already managed by Netlify DNS on another team

Support
,
2

In all likelihood they have not removed it.

  • Part one is removing a domain from an active site.
  • Part two is removing a domain from Netlify DNS (on the team’s Domains page)

Double check they have done both of these.

If they (say) they have and you are still unable to add the domain you will need to verify the domain as out line in

1 Like