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[Support Guide] Form not showing in Netlify site dashboard

Hi,

Unfortunately I’ve implemented the form the right way (1,2,3) but I still can’t see form data from netlify UI.

Furthermore, every form data ever saw submitted, is now blank, so weird ?

What should I do ?

Thanks

Hiya, sorry you are having trouble getting your forms to work.

This Support Guide is the first port of call to debug any forms issues.

We also recommend trying to search the forums or look at topics tagged Netlify forms if you haven’t already - it’s likely your question was already asked by someone else!

If you are still having problems, please provide more information such as what you have already tried, and a link to your live form. :slight_smile:

Thanks,

Here the webpage : https://api-annuaire-sante.fr
Here the sample of my form :

    <form name="inscription" netlify>
                <div class="field">
                    <label>Nom *</label>
                    <div class="control">
                        <input type="text" class="input is-medium" placeholder="Nom" name="firstname" required>
                    </div>
                </div>
                <div class="field">
                    <label>Prénom *</label>
                    <div class="control">
                        <input type="text" class="input is-medium" placeholder="Prénom" name="lastname" required>
                    </div>
                </div>
                <div class="field">
                    <label>Adresse email *</label>
                    <div class="control">
                        <input type="mail" class="input is-medium" placeholder="Adresse email" name="email" required>
                    </div>
                </div>
                <div class="field">
                    <label>Téléphone</label>
                    <div class="control">
                        <input type="tel" class="input is-medium" placeholder="Téléphone" name="phone" minlength="10" >
                    </div>
                </div>
                <div class="field">
                    <label>Société</label>
                    <div class="control">
                        <input type="text" class="input is-medium" placeholder="Société" name="company">
                    </div>
                </div>
                <input type="submit" class="button is-fullwidth secondary-btn is-rounded" value="Commencer"/>
            </form>

When you change the input names on your form submissions, we no longer show data for the old submissions using the old names. So you’ll want to change those back to retrieve your old data :slight_smile: We don’t recommend changing form field names because of this!

As far as I can tell, the form on your webpage posts directly to slack, so not much to debug on our side. If you want to link to an older deploy in your deploys listing (from here: https://app.netlify.com/sites/blissful-keller-85d608/deploys) then we can take a look at how it used to be setup, and maybe be able to advise you on any failures in Netlify’s form handling.

Thanks for your response @fool

I use this call to slack because of issues.
I can’t navigate through previous build because I removed the website and I uploaded it again.

Please take a look at this one : https://wizardly-yalow-5867ac.netlify.com/

My forms looks normal but still no data received…

I looked in the database and can see that we found no form fields at all in your html form at deploy time (both of the forms on that site are the same - have no fields defined in the plain html). Please review this doc, as it describes exactly your problem and how to fix it:

Your submission will work better once the form has a definition that contains the data you send us :slight_smile:

Finally,

I used gulp to split my files and I put every forms into one single html file, it works !

1 Like

Please can you see if i commited any errors? Thank you!

adriano, i responded to your other thread with some suggestions.

1 Like

hello, i receive notification on my mail for submitted form, but the submitted data is not in it

Hey there, @splendidel :wave:

Thanks for reaching out, and welcome to Netlify Forums :netliconfetti:

I am sorry you are having trouble getting your forms to work.

This Support Guide is the first port of call to debug any forms issues. There are also many other Support Guides for forms - you can find them here: #Netlify-support: support-guides

We also recommend trying to search the forums or look at topics tagged Netlify forms if you haven’t already - it’s likely your question was already asked by someone else!

If you are still having problems after reading the above links, please create a new thread and provide more information such as what you have already tried, a link to your live form, any errors or logs from your builds, etc. :slight_smile: