Site needs the SSL certificate extended to include the wildcard subdomains for these branch deploys: ".staging--wrkbelt.netlify.app" and ".develop--wrkbelt.netlify.app"

Support
1

Hi there,

I hope all is well. I need the SSL certificates for my site, www.wrkbelt.com (internal netlify url: wrkbelt.netlify.app), updated to include wildcard subdomain prefixes on the branch deploy subdomains:

  • *.[staging--wrkbelt.netlify.app](http://staging--wrkbelt.netlify.app/)
  • *.[develop--wrkbelt.netlify.app](http://develop--wrkbelt.netlify.app/)

My app is multi-tenant and uses both dynamic tenant-based subdomain segments in addition to static (, www, and app).

Thanks and please let me know if there’s anything I can do to help get this set.

Best,
Spencer

3

Hi @Spencer_Marx

We’ve moved this request to the help desk and will respond soon.

1 Like
4

Much appreciated Elden!

5

Hi there @elden ! I hope all is well! Still haven’t heard from the help desk! Is this something that will show up in my email?

Thanks in advance and enjoy your evening :slightly_smiling_face:

6

Hi @Spencer_Marx your ticket was resolved on the help desk 2 days ago.

We have extended the SSL certificates for the available sub-domains.

Is this something that will show up in my email?

Kindly check the email that is associated with wrkbelt.com registered on Netlify.
If you don’t see any email, kindly check your spam or junk folder as well.
Thanks.

1 Like
7

Hi there Clarence/Netlify Support Team,

I hope all is well. I’d like to reopen our previous support ticket regarding SSL certificates for wrkbelt.com.

The previous certificate extension included “staging.www.wrkbelt.com” which doesn’t match our domain structure. We need SSL coverage for the following specific patterns:

Our platform is multi-tenant and uses both dynamic tenant-based subdomain segments (e.g., acme.staging.wrkbelt.com) and static segments (www, app) across different environments.

These SSL certificate issues are currently preventing our team from accessing these environments securely. Could you please help correct this configuration?

Thanks and please let me know if there’s anything I can do to help get this resolved.

Best,

Spencer Marx

CTO at Wrkbelt

8

Hi, @Spencer_Marx. All SSL certificate managed by Netlify are created using Let’s Encrypt. Let’s Encrypt only issues wildcard SSL certificates if a DNS based verification is done.

Netlify does not manage the DNS for this domain (wrkbelt.com) which means we cannot provision wildcard SSL certificates for it.

We can provision SSL for specific branch subdomains using this workflow:

If you want wildcard SSL certificates there are two options.

Either:

  • purchase or provisions a wildcard SSL certificate from a third-party and upload it to Netlify on the site’s domain management page

Or:

Please let us know if there are questions about either workflow.