Secure Connection Failed, 2 times this month!

[luke]

Hi, @huiyeon5, and welcome to the Netlify community site.

We need additional details to troubleshoot.

Normally I would ask you to send us the x-nf-request-id header which we send with every HTTP response.

There more information about this header here:

[Support Guide] Netlify Support asked for the 'x-nf-request-id' header? What is it and how do I find it?

Last reviewed by Netlify Support staff August 2023 What is the x-nf-request-id header? Web servers and web browsers communicate using a protocol called HTTP - which stands for “HyperText Transfer Protocol”. Both web browsers and web servers use a feature called headers as part of this protocol. The headers that web browsers send are called “request headers” because the browser in making an “HTTP request”. The web servers headers are called “response headers” because web servers send an “HTTP …

That header probably isn’t available if the SSL negotiation failed. If this header isn’t available (and it probably isn’t), please send the information below (or as many of these details as possible):

• the complete URL requested
• the IP address for the system making the request
• the IP address for the CDN node that responded
• the day of the request
• the time of the request
• the timezone the time is in

This will help us to research the HTTP requests with failing SSL negotiation.