Hello Netlify Support,
I am trying to use a domain that was previously connected to an old Netlify account which has since been deleted. However, I am unable to connect the domain to my current account because it still appears to be associated with the old account.
Could you please help release/remove the domain from the deleted account so I can connect it to my new Netlify account?
Domain: cozonlagoshub.com
I can provide proof of domain ownership if required.
Thank you for your assistance.
Hey @Snconor
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!