Hi Netlify Support,
I’m trying to add my custom domain labentrenadores.com to my project laboratorio-entrenadores (laboratorio-entrenadores.netlify.app), but I get this error:
“labentrenadores.com or one of its subdomains is already managed by Netlify DNS on another team.”
I own this domain (registered at Namecheap), and I do not have access to the old account/team where the DNS zone currently lives.
- Conflicting DNS zone ID: efb6f6d0-a5e6-4461-a32d-1e93ddc862e0
- My Netlify account email: laboratorioentrenadores@gmail.com
- Target site: laboratorio-entrenadores.netlify.app
To prove ownership, I’ve added this TXT verification record at my registrar (already propagated across Google, Cloudflare and the authoritative nameservers):
- Host: verified-for-netlify.labentrenadores.com
- Value: laboratorio-entrenadores.netlify.app
Could you please remove/purge that old DNS zone and free labentrenadores.com so I can attach it to my current project? Thank you very much!