Let's Encrypt certificate expired 2 days ago

Support
1

Hello, my TLS/SSL certificate expired two days ago as I couldn’t renew it in time. The netlify domain of my site is papercuts.netlify.app.

I would appreciate any help!

**papercuts.ml doesn't appear to be served by Netlify**

We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved. Check our [troubleshooting guide](https://docs.netlify.com/domains-https/troubleshooting-tips/#certificates-and-https) for more information on how to fix the problem, and then renew the certificate.
2

Hi @Pola ,

Thanks for reaching out!

I do see you have a DNS Zone setup here:

However, it appears that the DNS Zone is inactive:

dig papercuts.ml NS +trace | tail -n 6
ml.			86400	IN	RRSIG	NSEC 8 1 86400 20230930050000 20230917040000 11019 . CVXcORQB+F/bsdrVCKNAyhego3rtCFu01Cc+94GMtNTP3/w+BjY/nmjK EZUZ4H6zTrd1a9AIBEoTadKicJcdw+ANpy7jiBSWN2QnlqLd187YDSUF zpu92Fso4Uy7FV+xKjyreziCVMlsZejcIYFC0L0+GMvidavNHifj8HJi /nXtTZQghbUMEwDgLKm/WrV7PEJR/fChtYuEmAEZ4IpVl0iOgCa3mkVD 9smqegvcEts2TAIJ++3sCkC/0P64BJp03FL4uGnAfMRFeMLRdaNGAc+t CtkoYfhJsnCVEo6uSoXFRwOQcEpWoZNzlb+nrT21ZR96O2Ux62BM6RLU H7unGw==
;; Received 571 bytes from 2001:500:12::d0d#53(g.root-servers.net) in 65 ms

ml.			7200	IN	SOA	ns1.nic.ml. supports.gouv.ml. 2023091710 21600 3600 1209600 86400
;; Received 99 bytes from 2001:43f8:120::37#53(d.nic.ml) in 259 ms

The last line, Received 99 bytes , shows the name server that answered the above query is d.nic.ml and not a Netlify name server mentioned here. This is mentioned in our Support Guide: How to detect and fix inactive Netlify DNS zones.

This section describes how to check for the inactive DNS Zone:

This section describes how to fix an inactive DNS Zone:

Let us know if you have any questions.