IPX image load not working

Support
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1

For our website iamsterdam.com (team: iamsterdam) we use NextJS which uses IPX on Netlify (automatically) to resize and cache images. For the most part this works, but for some images we get the error: IPX Error: TypeError: unsupported file type: undefined (file: undefined). This only happens with these images on netlify, locally it works just fine, but then it’s using nextjs’s image resize and cache (/_next/image?url=...).

Example for image with this error: https://www.iamsterdam.com/_ipx/w_3840,q_75/https%3A%2F%2Fapp.thefeedfactory.nl%2Fapi%2Fassets%2F63d7ade92b50291e1f8f2158%2Fpitch-deck-training.jpg?url=https%3A%2F%2Fapp.thefeedfactory.nl%2Fapi%2Fassets%2F63d7ade92b50291e1f8f2158%2Fpitch-deck-training.jpg&w=3840&q=75
The original image seems to be fine: https://app.thefeedfactory.nl/api/assets/63d7ade92b50291e1f8f2158/pitch-deck-training.jpg

What does this error mean and how would I resolve it?

2

Hi @floris10hove What version of next are you using?

3

Hi, we’re using 12.1.6 right now.

4

Hi the error means you the file type is undetermined.

Is the file type supported by IPX? I would also make sure you check the URL format. It will also be helpful to review the IPX documentations.

5

Thanks for you reply. The image is a JPEG image so it is supported. When looking at response information for the image it also says content-type: image/jpeg. URL format seems to be fine too, since the URL works when I url-decode it.