Increase function timeout from 10s to max of 26s

Support
1

Hello!

Please help us to increase function timeout from 10s to max of 26s on our team’s account sitewide.
We are on a pro plan,
Team name: Team BG
Slug: bg-git
Please let us know if you need anything else.
Thanks

-Pavlo Poberezhets

2

hi there,
we have bumped you up to 26 secs! enjoy.

3

Hi Perry, Thanks for making the change. How do I know that the 26 secs setting is working? We are still getting the timeout error when connecting MongoDB in a function.
Please see the below error message and help me. Thanks.

8:28:42 AM: de3d8bb5 ERROR  Unhandled Promise Rejection 	{"errorType":"Runtime.UnhandledPromiseRejection","errorMessage":"MongoNetworkTimeoutError: connection timed out","reason":{"errorType":"MongoNetworkTimeoutError","errorMessage":"connection timed out","stack":["MongoNetworkTimeoutError: connection timed out","    at connectionFailureError (/var/task/node_modules/mongodb/lib/cmap/connect.js:295:20)","    at TLSSocket.<anonymous> (/var/task/node_modules/mongodb/lib/cmap/connect.js:267:22)","    at Object.onceWrapper (events.js:420:28)","    at TLSSocket.emit (events.js:314:20)","    at TLSSocket.Socket._onTimeout (net.js:483:8)","    at listOnTimeout (internal/timers.js:554:17)","    at processTimers (internal/timers.js:497:7)"]},"promise":{},"stack":["Runtime.UnhandledPromiseRejection: MongoNetworkTimeoutError: connection timed out","    at process.<anonymous> (/var/runtime/index.js:35:15)","    at process.emit (events.js:314:20)","    at processPromiseRejections (internal/process/promises.js:209:33)","    at processTicksAndRejections (internal/process/task_queues.js:98:32)"]}
8:28:42 AM: [ERROR] [1633523322215] LAMBDA_RUNTIME Failed to post handler success response. Http response code: 400.
8:28:42 AM: eeb0284d Duration: 9.89 ms	Memory Usage: 30 MB	8:28:42 AM: RequestId: eeb0284d-e3f7-4a08-b7aa-1293c4fdcb2c Error: Runtime exited with error: exit status 128
Runtime.ExitError
4

Hi @poberezhetspavlo,

That’s not lambda function’s timeout. It’s a connection timeout error that’s occurring when trying to connect to Mongo. I think you’d have to try and test if your connection settings are working correctly to connect to Mongo.

5

Yes, we have tested it and it works sometimes without the timeout error. but most likely it’s not working…

6

In that case, I think you’d have to ask Mongo for details on why a connection to their DB would time out. Netlify is trying to connect through Functions, but if the server doesn’t respond in time, the request fails.