We have a Hugo website using a Netlify Form to capture information from a visitor via “Contact Us” form. I have configured a SLACK subscription so that this information is sent to a slack channel automatically. I would like to also send this information to our CRM system (ZOHO CRM) so that a crm LEAD can be automatically created. Zoho advise on using their own Form technlogy OR they suggest calling their API as an alternative. Is there a way to do this with Netlify and will I need a developer level resource to programme this? thank you for any pointers.
You can consider using Zapier to do this, however I don’t know how well it integrates with Zoho. You could also try using Tines. To integrate it with Netlify Forms, you can choose to trigger a webhook when you receive a Form submission and then connect to Zoho CRM by using Zoho’s API. It’s not exactly developer-level difficult, but does require some understanding of how APIs work.