Site name: td-memo.netlify.app or nil.moe I’m facing an issue using netlify-identity-widget where users are automatically logged out after spending more than an hour on the site. I’ve tried various fixes, notably running netlifyIdentity.currentUser()?.jwt?.(true) before API calls if the token is ex…

Hi @Memo_Team , Our team has updated us on the issue and this should be working now. Please let us know if you’re still having issues with the 500 response.

Here’s the latest 500 response at /.netlify/identity/token Internal Server Error - Request ID: 01G01V7GV5N35CGRCCHRV5QA50 I believe any logs for this request would be hidden from me. Could Netlify support possibly look into this one for me? Many thanks

After further testing, I can confirm that netlifyIdentity.currentUser()?.jwt?.(true) works for the first minutes on the page, but after a few minutes, would cause a 500 response. Going on another page seems to make the function work again, oddly.

How to make Netlify Identity widget remember user? (ie not log them out after a while)

Support

hrishikesh April 10, 2022, 1:32pm 4

It’s not possible to remember the user forever. JWTs are signed only for 60 mins. You would have to use a custom JWT secret and sign a custom token for that. About login issues:

Topic		Replies	Views
Netlify identity widget with role based access Support identity	6	856	March 21, 2023
Token doesn't work after netlifyIdentity.refresh() until page reload Support identity	15	1329	August 4, 2022
Netlify identity widget logged in user help Support identity	10	741	January 29, 2023
Identity seems flaky (I'm often partially logged-out) Support identity	15	906	June 23, 2021
netlifyIdentity force logoff Support authentication	1	113	June 23, 2024

How to make Netlify Identity widget remember user? (ie not log them out after a while)

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