Godaddy Nameservers causing Gmail issues

[mitchellgee]

Hi there,

A few days ago I updated my Godaddy Nameservers with the ones provided from Netlify to enable my site to go live. After I did this my Gmail emails stopped sending and receiving. I called Godaddy and they told me to get in touch with whoever owned the Nameservers. Can you please assist?

Website: www.tangleagency.com

[luke]

Hi, @mitchellgee, the root cause of this is, in most cases at least, that the required DNS records for email we not copied to Netlify DNS before switching to our DNS service. We have a support guide about this here:

[Support Guide] How do I migrate a domain to Netlify DNS with zero downtime?

Last reviewed by Netlify Support - August, 2023 IMPORTANT UPDATE While many details in this support guide remain valuable information, the best guide for a zero downtime DNS migration can be found here: However, there is still great information below and our support team will continue to link people to sub-sections of this support guide when they are relevant to someone’s particular situation or question. What is this topic about? This topic covers copying your existing DNS records from you…

Would you please take a look at that and see if the solutions in that guide resolve this issue? If not or if there are other questions, please let us know.