Fluctuating between verified DNS and "Awaiting External DNS"

Support
1

My site name: spadeschapelles.netlify.app
Custom domain: spadeschapelles.be (provider Easy Host)

I published a new client website today. I updated the name servers on the domain provider’s side and waited for the DNS to be verified. It is now fluctuating between the “green Netlify DNS” and the “Awaiting External DNS”. It switches every few minutes for no apparent reason…

I have both the “spadeschapelles.be” and the “www.spadeschapelles.be” domains connected to Netlify. Sometimes both are verified, sometimes one is green and the other is not, and other times they are both “Awaiting External DNS”.

Does anyone know how I could fix this issue? Thank you so much for your help.

2

Hi, @the-web-tailor. It appears the time to live (TTL) values on the current DNS record are 86400 seconds (which is 24 hours):

spadeschapelles.be.	86400	IN	NS	dns1.p03.nsone.net.
spadeschapelles.be.	86400	IN	NS	dns2.p03.nsone.net.
spadeschapelles.be.	86400	IN	NS	dns3.p03.nsone.net.
spadeschapelles.be.	86400	IN	NS	dns4.p03.nsone.net.

Based on this, I’m assuming the previous DNS records also had a TTL of 86400. If so, it may take 24 hours for the DNS changed to propagate. Note, it could be longer as the caching is determined by the previous DNS records (not the current ones). If the previous TTL was higher (which I don’t know because I cannot see what the previous DNS records were), then the delay in changes will also be longer.

There is a support guide with more information here:

If there are still issues more than 24 hours after changing the name servers, please let us know.

3

Hi @Luke, thanks a lot for your answer. Strange… I set them up to be 3600 seconds. The TTL values of the previous DNS records also were 3600 seconds.

(I tried adding screenshots of both records but the images load indefinitely)

4

This appears to be resolved.

1 Like