Error adding custom domain - "Domain already in use"

Hello everyone,

I have tried to add my cystom domain but I have received the error ‘Another site is already using this domain’ while trying to setup the custom domain “”

I have followed the guide HERE and added the DNS record

Could you please help me ?
Thanks !

Hey @NiGHT-RiDER :wave:t6: welcome to the forums! This is happening because the custom domain you’re trying to use already exists on Netlify under a different account.

If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here: > “Options” dropdown > “Remove domain”

If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Best of luck!