Eggheads.ucdavis.edu domain claim error

[Jason_Acuna]

• Site Name helpful-marzipan-2d5ffa.netlify.app
• eggheads.ucdavis.edu domain claim error: " ucdavis.edu or one of its subdomains is already managed by Netlify DNS on another team."

trying to register a domain before purchasing the account, however the record seems to be taken by another account, we are creating the txt record with this issue number in order to get this fixed.

thanks in advance

[Jason_Acuna]

Hi, TXT record have been created, please confirm you get the information and the DNS can be assiged from my side asap

[dig]

Have a read of this post @Jason_Acuna

Verify domain ownership via new topic

Hi there, thanks for reaching out! We have a slightly different process for institutional subdomains, as we try to enable multiple accounts being able to utilize various subdomains without removing DNS zones from others. The first stipulation is that your account must be Pro-level or above in order for us to access this setting. If you have a Pro-level account and would like to continue, I’ll actually move this discussion to our ticketing help desk so we can exchange more details there! Let us …

[Jason_Acuna]

Hi, we just upgrade to pro level, what is next? i was not able to add my record.

[dig]

There is nothing I can do. @SamO can probably help you out.

[Jason_Acuna]

Hi , would you please move this to a ticket as soon as possible? thanks in advance.

[dig]

As I previously stated there is nothing I can do. I don’t work for Netlify.

If you are now on the Pro plan you can submit a ticket yourself via the support page. Make sure to mention this thread.