DNS propagation stuck – Cannot provision SSL for faniranova.com

Hello Netlify team,

I connected my custom domain faniranova.com (bought through Namecheap) to my Netlify site and correctly pointed the nameservers to:

dns1.p08.nsone.net
dns2.p08.nsone.net
dns3.p08.nsone.net
dns4.p08.nsone.net

It’s been over 72 hours, and DNS propagation is either stuck or inconsistent — only a few locations globally resolve the domain, and I still see the message:
“We could not provision a Let’s Encrypt certificate for your custom domain.”

Could you please check whether the DNS zone on Netlify’s end is active and help me provision the SSL certificate?

Thank you in advance!

Best regards,
Fani Ranova

@Fani_Ranova Are you sure you set the nameservers correctly?

I see the following…

https://dnschecker.org/ns-lookup.php?query=faniranova.com&dns=google

https://www.whatsmydns.net/#NS/faniranova.com

Hi, @Fani_Ranova. It does not appear that your domain is using Netlify DNS. Would you be willing to please try these instructions below instead?

If those instructions do not resolve the issue, please let us know.