Custom domains realestate.prizmai-homeservice.prizmai-investor.prizmai,and dental.prizmai.net are showing Netlify SSL certificate — need removal

Hey Netlify team,

I’m running into SSL/TLS and HTTPS issues on multiple custom subdomains deployed through Bolt and routed through Cloudflare. Would appreciate some urgent help getting this resolved.

:small_blue_diamond: Netlify Site Names

:small_blue_diamond: The Problem

Each of the subdomains is live and deployed from Bolt, but HTTPS is either:

  • Not active
  • Throwing SSL/TLS errors
  • Or showing as “Not Secure” in browsers

All DNS records are configured correctly through Cloudflare, with the A and CNAME records pointing as needed. Sites are resolving but TLS traffic is not routing correctly, and certificates seem to either not issue or not apply.

:small_blue_diamond: What I’ve Already Tried

  • Verified all domains are correctly linked in Netlify domain settings
  • Triggered “Renew Certificate” on each subdomain
  • Set each subdomain as primary (one at a time)
  • Removed and re-added domains to Netlify
  • Checked and fixed DNS:
    • A record → 162.159.140.166 (proxied via Cloudflare)
    • CNAME records for each subdomain
    • NS records match GoDaddy’s configuration
  • Disabled and re-enabled automatic HTTPS
  • Set Cloudflare to Full encryption
  • Waited 24+ hours after changes

:small_blue_diamond: Domains

All four are deployed through Bolt and published automatically to Netlify. Nothing custom on the build end.


Yes, I’ve already searched the [Support Guides] and used [Ask Netlify]s). This seems like an edge-case issue between Bolt, Netlify, and Cloudflare handshake.

Looking forward to a fix — thanks in advance!