I would like to connect docs.usedapp.io domain to usedapp-docs.netlify.app site. However when I try to add a domain I “get custom_domain is owned by another account” error. We use both usedapp.io and example.usedapp.io with the same team (TrueFi Engineering). Let me know how we can fix it. Thank…

Hi, @tt-marek . This is happening because the custom domain you’re trying to use already exists on Netlify under a different account. If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this reso…

Hi @luke , Thanks for swift response. I don’t think we are using this domain with other accounts. We did migrate the the site from other team recently, perhaps that is the reason. I verified domain, just in case. Please advise.

Custom_domain is owned by another account (event it is not)

Support

hillary March 17, 2022, 8:54pm 4

Hey there, @tt-marek

Thanks so much for following up! When I run docs.usedapp.io in this DNS checker, it appears that your records may not be set up correctly.

Can you review this guide and confirm that you have established your DNS records correctly:

Thanks for your patience here!

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Custom_domain is owned by another account (event it is not)

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