Hello @netlify community,
I am mridul bagla and i am having problem with custom domain.
My site name is mridulbagla.netlify.app and i have registered with custom domain which is mridulbagla.tech but sometimes it’s working and sometimes it’s not, i don’t know what is happening.
Hey there, @MRIDUL-MB
Thanks so much for reaching out – so sorry to hear you are encountering difficulties! We will need a bit more information in order to help you here.
Can you please share the following information:
- When did you buy the custom domain, and where did you buy it?
- What is the error message you are receiving, ideally with screenshots
- When does the error occur, when does it not? IE: certain browsers, certain machines
- What troubleshooting steps have you taken so far
Thanks so much!
There is an issue with the DNS for
mridulbagla.tech. The issue is related to this support guide in that there is multiple DNS zones as seen in
% dig mridulbagla.tech NS +trace | tail -6
mridulbagla.tech. 38400 IN NS cont603385.earth.orderbox-dns.com.
mridulbagla.tech. 38400 IN NS cont603385.mars.orderbox-dns.com.
mridulbagla.tech. 38400 IN NS cont603385.venus.orderbox-dns.com.
mridulbagla.tech. 38400 IN NS cont603385.mercury.orderbox-dns.com.
;; Received 186 bytes from 188.8.131.52#53(cont603385.mars.orderbox-dns.com) in 278 ms
If you wish to use Netlify DNS and have your site work correctly, you will need to remove these NS records and only have the Netlify nameservers.
If you have issues with this, I suggest contacting your registrar for assistance or looking through their support documentation.
Thanks, @coelmay, I have removed all these unnecessary records and now it is working perfectly.