Thanks a ton for your prompt action and response, @luke!
I can add my domain to my new account. Much indebted. I checked out the verification process too. Will keep that in mind if I ever need to contact you again. Thanks a bunch
Hi, @hussain. Thanks for letting us know how you resolved the issue!
This helps other people searching the community site and our support team appreciates the follow-up also. Thanks again and new topics are welcome anytime!
Hi @luke Having same problem. Deleted the site from my account paragmore306@gmail.com, disconnected custom domain also did reset the hosted name servers. But getting same error when I try to connect the custom domain on different accounts.
Can you please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.
Additionally, we will need the domain name you are trying to use! We cannot look it up by email.
hi there @joao.theparzival, it does not seem like a verification record was added to that domain yet. Can you add one so we can verify ownership and free it up for your use?
Hey @perry , I am having a similar problem, “custum_domain owned by another account” I have added a txt record in the DNS “verified-for-netlify” however I am still not able to add the Custom Domain to my site.
I have the same issue with techvysion.com. I removed the domain from previous account but it still showing the error " Custom_domain is owned by another account".