Can't get SSL certificate for my site

I’m setting up a new site and giving it a custom domain I can access it using the custom domain, but SSL certificate is not enabled and seems it pointing to wrong domain, it’s pointing to my other domain (

Hey @ahmadihamid,
I just tried manually issuing an SSL cert for that site and got this error from Let’s Encrypt:
CAA record for prevents issuance

This is something you’ll have to resolve upstream of us, with whoever manages the domain. Let us know if we can provide any other info that would be helpful!

Thanks @jen,

So, what I should inform to domain admin and what they need to do?

Hey @ahmadihamid,
Your situation is similar to the one in this thread:

If we do the same investigation for, we get:

$ dig caa
;			IN	CAA

;; ANSWER SECTION:		86400	IN	CAA	0 issue ""

This says that only can issue SSL certificates for this domain. So you’ll want to ask them if they will create a CAA record to allow Let’s Encrypt to create SSL certs as well since that’s who we use.