Can't get branch subdomain to work

Hi, my website is hosted on my custom domain, set up with Netlify DNS. I would like to host host my website on I have enabled branch deploys and branch subdomains.

After pushing to my branch, I can’t access my subdomain. I can see it in my deploys as a ‘preview’ deploy. Do subdomains need to ‘propagate’?

Thank you for your help!

Hi, @lccambiaghi, I am seeing the branch subdomain version of this site at that domain name (using the URL

If you are not seeing the same, in order to troubleshoot this, we need to be able to track the HTTP response with this issue. The simplest way to do this is to send us the x-nf-request-id header which we send with every HTTP response.

There more information about this header here:

If that header isn’t available for any reason, please send the information it replaces (or as many of these details as possible). Those details are:

  • the complete URL requested
  • the IP address for the system making the request
  • the IP address for the CDN node that responded
  • the day of the request
  • the time of the request
  • the timezone the time is in