Hi, @MB_Walton, also you don’t have to use Netlify DNS. We just need a CNAME record for the custom domain pointing to the site subdomain at Netlify. This is the “external DNS configuration”. The record would be similar to this:
www.kindrid.com. 1800 IN CNAME kindrid.netlify.app.
Of course, you are also welcome to use Netlify DNS.
Right now the DNS service used is Cloudflare. You can use Cloudflare DNS but if you proxy to the site using Cloudflare, this prevents us from creating the SSL certificate. There is more about this here:
Please let us know when the DNS is pointing to Netlify (either external DNS or Netlify DNS) and well get the “www” only SSL working.