welcome to netlify. My first question would be who (as in what service) manages the apex domain, so commercemind.education. Is it Netlify DNS or a different DNS provider? You’ll want to make the DNS entries that are needed to connect the netlify site bankoftalents.netlify.app to bot.commercemind.education with whichever service manages those domain name entries.
here are some relevant docs:
the name of the branch has to match the subdomain you want to create exactly, so in this case both need to be called bot.
i know this can be a bit confusing at first, so please let me know any questions you might have and we can try to help.