Account suspended without warning — requesting explanation and reinstatement

Support
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1

Hi Netlify team,

My account was suspended without any prior warning or explanation, and I haven’t received details about the reason. I’d like to understand what triggered this and request that my account be reviewed and reinstated as soon as possible.

I haven’t knowingly violated any terms of service, so I’d appreciate clarity on what happened and how I can resolve it. This is affecting live projects, so a prompt response would be very helpful.

Thank you,
Guilherme Amazonas

2

Hi there,

Thanks for getting in touch, and sincere apologies for the hassle. We’ve reinstated your account; please let us know if there is anything else we can assist with.