502 Errors in Build

Support
1

Site Name: papaya-zuccutto-a62369
Domain: https://www.thegentlemansjournal.com/

I’m getting several 502 errors when I go to build this site, and have been for a couple of days. The site uses a WordPress back end. I’ve been able to build locally, and also on Vercel, but the Netlify builds have been failing for the past day or so, and have been extremely temperamental for the last week.

I need assistance with this ASAP, we have a lot of content going live over the weekend and we need this rectified

Cheers
Ben

2

Hi @BennyHudson :wave:t6: ,

By any chance could this be caused by yourWordPress setup? Would you mind sharing a build log?

3

Sure, here’s a link to a log - Netlify App -

4:47:26 PM: info - Collecting page data…
4:47:31 PM: info - Generating static pages (0/34)
4:47:31 PM: Warning: fragment with name BylineContent already exists.
4:47:31 PM: graphql-tag enforces all fragment names across your application to be unique; read more about
4:47:31 PM: this in the docs: http://dev.apollodata.com/core/fragments.html#unique-names
4:47:38 PM: info - Generating static pages (8/34)
4:47:38 PM: info - Generating static pages (16/34)
4:47:43 PM: info - Generating static pages (25/34)
4:48:32 PM: Error occurred prerendering page “/en/house-notes”. Read more: prerender-error | Next.js
4:48:32 PM: ApolloError: Response not successful: Received status code 502
4:48:32 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:32 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:32 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:32 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:32 PM: at new Promise ()
4:48:32 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:32 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:32 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:32 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:32 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:42 PM: Error occurred prerendering page “/en/privacy-policy”. Read more: prerender-error | Next.js
4:48:42 PM: ApolloError: Response not successful: Received status code 502
4:48:42 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:42 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:42 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:42 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:42 PM: at new Promise ()
4:48:42 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:42 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:42 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:42 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:42 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:45 PM: Error occurred prerendering page “/en/10-best-james-bond-quotes”. Read more: prerender-error | Next.js
4:48:45 PM: ApolloError: Response not successful: Received status code 502
4:48:45 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:45 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:45 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:45 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:45 PM: at new Promise ()
4:48:45 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:45 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:45 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:45 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:45 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:45 PM: info - Generating static pages (29/34)
4:48:46 PM: Error occurred prerendering page “/en/in-the-office”. Read more: prerender-error | Next.js
4:48:46 PM: ApolloError: Response not successful: Received status code 502
4:48:46 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:46 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:46 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:46 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:46 PM: at new Promise ()
4:48:46 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:46 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:46 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:46 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:46 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:50 PM: Error occurred prerendering page “/en/podcasts/i-was-a-homeless-bohemian-sleeping-in-the-studio-and-eating-jammy-dodgers”. Read more: prerender-error | Next.js
4:48:50 PM: ApolloError: Response not successful: Received status code 502
4:48:50 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:50 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:50 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:50 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:50 PM: at new Promise ()
4:48:50 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:50 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:50 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:50 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:50 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:50 PM: Error occurred prerendering page “/en/newsletter”. Read more: prerender-error | Next.js
4:48:50 PM: ApolloError: Response not successful: Received status code 502
4:48:50 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:50 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:50 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:50 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:50 PM: at new Promise ()
4:48:50 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:50 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:50 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:50 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:50 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:55 PM: Error occurred prerendering page “/en/terms-and-conditions”. Read more: prerender-error | Next.js
4:48:55 PM: ApolloError: Response not successful: Received status code 502
4:48:55 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:55 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:55 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:55 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:55 PM: at new Promise ()
4:48:55 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:55 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:55 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:55 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:55 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:59 PM: Error occurred prerendering page “/en/club”. Read more: prerender-error | Next.js
4:48:59 PM: ApolloError: Response not successful: Received status code 502
4:48:59 PM: at new ApolloError (/opt/build/repo/node_modules/@apollo/client/errors/errors.cjs:31:28)
4:48:59 PM: at /opt/build/repo/node_modules/@apollo/client/core/core.cjs:1863:19
4:48:59 PM: at both (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1072:53)
4:48:59 PM: at /opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:72
4:48:59 PM: at new Promise ()
4:48:59 PM: at Object.then (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1065:24)
4:48:59 PM: at Object.error (/opt/build/repo/node_modules/@apollo/client/utilities/utilities.cjs:1073:49)
4:48:59 PM: at notifySubscription (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:140:18)
4:48:59 PM: at onNotify (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:179:3)
4:48:59 PM: at SubscriptionObserver.error (/opt/build/repo/node_modules/zen-observable/lib/Observable.js:240:7)
4:48:59 PM: info - Generating static pages (34/34)
4:48:59 PM: > Build error occurred
4:48:59 PM: Error: Export encountered errors on following paths:
4:48:59 PM: /[…slug]: /en/10-best-james-bond-quotes
4:48:59 PM: /club: /en/club
4:48:59 PM: /house-notes: /en/house-notes
4:48:59 PM: /in-the-office: /en/in-the-office
4:48:59 PM: /newsletter: /en/newsletter
4:48:59 PM: /podcasts/[…slug]: /en/podcasts/i-was-a-homeless-bohemian-sleeping-in-the-studio-and-eating-jammy-dodgers
4:48:59 PM: /privacy-policy: /en/privacy-policy
4:48:59 PM: /terms-and-conditions: /en/terms-and-conditions
4:48:59 PM: at /opt/build/repo/node_modules/next/dist/export/index.js:415:19
4:48:59 PM: at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
4:48:59 PM: at async Span.traceAsyncFn (/opt/build/repo/node_modules/next/dist/trace/trace.js:79:20)
4:48:59 PM: at async /opt/build/repo/node_modules/next/dist/build/index.js:1400:21
4:48:59 PM: at async Span.traceAsyncFn (/opt/build/repo/node_modules/next/dist/trace/trace.js:79:20)
4:48:59 PM: at async /opt/build/repo/node_modules/next/dist/build/index.js:1259:17
4:48:59 PM: at async Span.traceAsyncFn (/opt/build/repo/node_modules/next/dist/trace/trace.js:79:20)
4:48:59 PM: at async Object.build [as default] (/opt/build/repo/node_modules/next/dist/build/index.js:66:29)

This doesn’t happen locally, it is purely a Netlify issue

5

As mentioned in the helpdesk, it’s not and it’s also not something we can actively help you troubleshoot. You need to clarify it with the Wordpress server.