I’ve encountered an issue where the files under /_next/static/**/*.js are returning 404, causing the JS to not load on the site. The only solution that has some success so far is purging the cache, per the docs here: Caching overview | Netlify Docs
It seems like people have had this problem before, but I can’t find a reliable solution. Some users are being served HTML docs with script tags pointing to missing js resources. This causes the site to lose all the functionality in those js files. This doesn’t happen consistently, it seems like specific edges have bad asset caches. Anyone else run into this problem and find a working solution?
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