The content of the page cannot be displayed

Hi! I know I posted this yesterday but this is more for the support team. The site still says “The content of the page cannot be displayed” on my end.

The DNS status no longer says “Waiting on DNS propagation”

And the domain was renewed earlier this morning. Is it normal for this behavior to persist for this length of time?

Turns out it’s working for some of my users and not working for others. I imagine I just need to give it more time.

Hi, @simeon9696. TTLs (time to live values) are likely the cause:

If it does not work, on a system then you can find out why using the command line tool gid like so:

dig NS

This will show the TTL value for the NS records for that system’s upstream resolver.

When I test I see the DNS name servers used by Netlify DNS:

$ dig NS +noall +answer

; <<>> DiG 9.10.6 <<>> NS +noall +answer
;; global options: +cmd	3599	IN	NS	3599	IN	NS	3599	IN	NS	3599	IN	NS

The value is in seconds so, if the issue was waiting for those records to expire from the cache, then it would take one hour for them to expire.

If there are other questions about this, please let us know.