Subdomain cname issue

[vmvelev]

Hello,

I am having issues with a subdomain pointing to a cname.

• Netlify site name - affectionate-payne-7039dc.netlify.app
• Custom domain - crypto-mining.bg

The problem is that I created a CNAME record which should point dashboard.crypto-mining.bg to cloud.minerstat.com. However, when I open the URL (dashboard) it gives me a 404 error.

What step am I missing here?

[hrishikesh]

Hey @vmvelev,

Your DNS is not being controlled by Netlify:

You can read more about it here:

[Support Guide] How to detect and fix inactive Netlify DNS zones

Last reviewed by Netlify Support: April 2022 What is an “inactive Netlify DNS zone”? First, it would help to define the term “DNS zone”. Quoting wikipedia, it says: A DNS zone is any distinct, contiguous portion of the domain name space in the Domain Name System (DNS) for which administrative responsibility has been delegated to a single manager. To paraphrase, a DNS zone is a collection of all the DNS records for a custom domain. When you add custom domains to Netlify DNS we create a DN…