Serious issues with netlify-cms api rate limiting

Netlify CMS
1

Hi I’m having an urgent issue with our netlify-cms access.
When a user logs into the cms of our site (https://apstudio.netlify.app/), they are getting one of two errors.

  1. They see Git-gateway error [object object]and they aren’t able to log in

  2. OR they are able to log in but upon a few minutes in the cms, there is a rate limit error
    Pausing requests for 3600 second due to fetch failures: API rate limit exceeded for user ID XXXX

Here are my config.yml settings:

backend:
  name: git-gateway
  branch: main # Branch to update (optional; defaults to master)
  repo: AaratiAkkapeddi/ap-studio

Let me know if I can work around this issue in any way.

Best,
Aarati

2

Hi there! Thanks for your interest in Netlify CMS. Looks like you posted your question a little while ago, but that you haven’t received a solution yet. Here’s where you might get more help:

netlifycms.org - the site houses our extensive documentation that likely contains helpful information to get you back on track.

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Your question will be left open here for anyone to comment - but we encourage you to check out the above resources if you are still looking for a solution!

3

We are having the same issue and I am wondering if you have found anything out about it.

4

This could happen for many reasons:

  1. we use your github token - whatever user is authenticated when you create the token in our UI on the identity settings page for git gateway - to own the connection between us and git. If your token exceeds its rate limits across all usage, this will happen here.

  2. the error can occur for many reasons; not just github rate limiting. For instance, identity auth tokens expire after 1 hour and you won’t be able to save if you lose your auth to Netlify.

  3. it’s always worth attempting a new deploy after configuring or changing JWT/git gateway settings, since some types of chanegs get activated with the next deploy.

Hopefully one of those helps out!

5

So when giving one of our Editors access to Netlify Identity, do they also need to create a token in the identity settings page for git gateway? I thought they needed to be full “Team Members” in order to set a token.

6

To use Netlify CMS, you don’t need anyone to be a team member. Just inviting them to Identity is sufficient.